Privacy Policy

1. Background

‘Edfest’ refers to the venues, events and activities of Assembly, Gilded Balloon, Pleasance and Underbelly at The Edinburgh Festival Fringe.

Edfest understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who used the Edfest App and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of The Edfest mobile app. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of the APP. If you do not accept and agree with this Privacy Policy, you must stop using the APP immediately.

2. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

APP: means this mobile application.

We/Us/Our: Assembly, Gilded Balloon, Pleasance and Underbelly, whose address is Carpenters Mews, North Road, London, N7 9EF.

3. Information About Us

The APP is operated by DabApps, a limited company registered in England under 7391901, whose registered address is First Floor 36 Frederick Place, Brighton, BN1 4EA and whose VAT number is GB120026973.

4. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of the APP. It does not extend to any websites or other apps. We have no control over how your data is collected, stored or used by other apps or websites and We advise you to check the privacy policies of any such websites before providing any data to them.

5. Data Collected

The data which will be collected automatically by the APP is

A.    Your email address

B.    Your username and password for the Time for time app. The password the will be stored is an 'encrypted password' which will make it more secure

C.     Events you designate as ‘Favourites’

D.    The time you spend looking at screens and pages with the APP

E.     Information about ticket purchases

When we want to explore how the App is utilised the data we will be provided with from the server will be anonymised.

6. How Do We Use Your Data?

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 7, below. We use your data to keep all your ticket purchase up to date and to provide a means for you to collect physical tickets. Your data allows us to make the APP available to you, and also to help us understand how the APP is useful. We will use the data that you enter into the app to understand how the APP is used. Where you have specifically opted in, we use your data to send you news and promotions.

7. How and Where Do We Store Your Data?

We will only keep your data for as long as needed in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

Login and ticket sales information is stored by Our box office partner, Red61, whose address is First Floor, The Stack, 1 Papermill Wynd, Edinburgh EH7 4QL.

We store data relating to your use of the APP in Amazon’s highly secure data centres in the EU.

Should the user opt to receive email updates from Us, their contact details will be stored securely by MailChimp – an industry leading email marketing service based in Atlanta, USA.

8. Do We Share Your Data?

We do not envisage any circumstances under which we would share your data, except in the case where you have specifically opted in to receive emails from third parties.

9. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business to an alternative service provider from the public or private sector. In these circumstances all personal data will be removed from the server.

10. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at

11. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted in the APP and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the APP following the alterations. We recommend that you check this page regularly to keep up-to-date.